CBE Customer Solutions helps organizations take the weight of customer experience off their shoulders. For more than 90 years, we’ve helped companies manage complex, high-volume customer interactions while meeting strict compliance, security, and performance standards. Certifiably Compliant For highly regulated organizations, compliance isn’t just a requirement. It’s essential to protecting customers, data, and reputation. CBE embeds compliance into training, governance, technology, and day-to-day delivery. Our credentials include 10+ compliance certifications, PCI Level 1, SOC 2 Type II, ISO 27001, and the 2025 BBB Torch Award for Ethics. Built for Complex Industries CBE supports organizations across financial services, healthcare, telecom, government, utilities, and other complex industries where mistakes carry real consequences. Our scalable U.S. and offshore delivery model helps clients adapt to growth and demand surges while maintaining operational control, consistent service, and compliance. Results include more than $790 million recovered for a government agency, $3.5 million in annual labor cost avoidance for a telecom client, and $53 million+ in healthcare collections. Empowering the Human Technology works best when it strengthens human judgment. CBE combines experienced people, tailored training, intelligent automation, and disciplined processes to deliver consistent, empathetic customer experiences. Our investment in people has contributed to employee turnover below 8% and 37% faster speed to proficiency. The result is a high-touch CX partnership built to reduce operational burden, protect your brand, manage risk, and scale with confidence.