Michelle Zhao is Senior Vice President, Co-Founder and Global Product Head of Mastercard Move Cross-border Services. Mastercard Move Cross-border Services supports customers – Banks, Non-bank Financial Institutions, and SMEs in moving money to the world through one connection, ensuring accessibility, predictability, certainty, speed, and security. She’s on the BAFT Global Payments Industry Council. Prior to joining MasterCard, Michelle was the US Head of Cross-border Cross-currency Payments at HSBC, where she was accountable for USD Clearing and Cross-border Cross-currency Payment product portfolio, as well as managing cross-border Financial Institution Group inbound sales. She was also a committee member of The Clearing House CHIPS Business Committee. Additionally, Michelle held multiple roles at JPMorgan in its Global Payments Solutions organization, at Wells Fargo in its Wholesale Payments organization, and was the Head of Consumer FX eProducts in the Global Markets organization at Bank of America.