John is the Founder and CEO of Spring Labs, the first fully AI-first conversation intelligence and automation platform for financial institutions. Spring Labs works with leading banks, sponsor banks, and fintechs to help them better understand what their customers are telling them. 
 
Before Spring Labs, John spent his career building tech-forward consumer fintechs, first as SVP of Analytics at Enova (NYSE: CSH), and later as the co-founder and Chief Risk Officer at Avant. He has been recognized for his pioneering work in financial technology by Inc’s 30 Under 30 and Crain’s 40 Under 40 lists.